As the festive season begins, IRCTC's VIKALP scheme comes as a much-needed relief for train passengers struggling to get confirmed tickets. This initiative provides an alternative train option for passengers who are unable to get confirmed seats with their original booking. Although it doesn't guarantee a confirmed berth, VIKALP ensures no additional charges for the passenger and allows them to select up to seven alternate trains.
IRCTC's VIKALP Scheme: A Boon for Train Passengers During Festive Season
Background
During festive seasons, the demand for train tickets skyrockets, making it extremely difficult for passengers to secure confirmed reservations on their desired trains. To address this issue, the Indian Railway Catering and Tourism Corporation (IRCTC) launched the VIKALP (acronym for Vikalp Mein Zyaada Option Aur Ticket) scheme in 2017.
VIKALP Scheme
The VIKALP scheme offers passengers an alternative train option in case they are unable to get confirmed seats on their original booking. Under this scheme, passengers can select up to seven alternate trains, and if a confirmed berth becomes available on any of these trains, they will be automatically accommodated without any additional charges.
Eligibility
VIKALP is available for all classes of travel, including AC, sleeper, and chair car. Passengers who have booked their tickets through IRCTC's website or mobile app are eligible for the scheme.
Cancellation and Refund
If a passenger chooses not to travel on the alternate train provided under VIKALP, they can cancel their ticket and get a full refund. However, if they decide to travel on the alternate train, the refund policy of the original booking will apply.
Top 5 FAQs
1. What is the VIKALP scheme?
A: VIKALP is an IRCTC scheme that provides an alternative train option for passengers who are unable to get confirmed seats on their original booking.
2. Is there any additional cost for using VIKALP?
A: No, VIKALP is free of charge for passengers.
3. How do I opt for VIKALP?
A: When booking a train ticket on IRCTC's website or mobile app, check the "VIKALP" option under the "Select Train" section.
4. What happens if a confirmed berth becomes available on an alternate train?
A: If a confirmed berth becomes available on any of the alternate trains you have selected, you will be automatically accommodated and notified via SMS.
5. Can I cancel my original booking and get a refund if I opt for VIKALP?
A: Yes, you can cancel your original booking and get a full refund if you choose not to travel on the alternate train provided under VIKALP.
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