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Windows 11 24H2 Update Causes Printer Compatibility Issues on Arm Devices, Users Report

November 8, 2024 at 05:40:21 AM GMT+5:30

Since its launch, Windows 11 24H2 has faced several issues, and now it seems that printer compatibility on Arm-based devices is also affected. Users of popular printer brands like HP, Canon, and Brother have reported facing issues with their printers since upgrading to Windows 11 24H2. This adds to the list of concerns that users have had with the latest Windows 11 update.

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Windows 11 24H2 Printer Compatibility Issues on Arm Devices

Background:

Microsoft released the Windows 11 24H2 update in August 2023, bringing various new features and improvements. However, users of Arm-based devices have encountered a new issue: printer compatibility.

Issues Reported:

Users have reported issues with printing from popular printer brands such as HP, Canon, and Brother. These issues include:

  • Printers not being recognized or installed
  • Printing errors or documents not printing correctly
  • Scanner functionality not working

Root Cause:

Microsoft has not officially acknowledged the root cause of these issues. However, it is believed to be related to changes made to the underlying Arm architecture in Windows 11 24H2.

Impact:

These issues have affected numerous users, particularly those who rely on Arm-based devices for their primary computing and printing needs.

Fixes and Workarounds:

Microsoft has yet to release a fix for these issues. As a workaround, users can try the following steps:

  • Update printer drivers manually
  • Reinstall printer drivers
  • Contact the printer manufacturer for support

Top 5 FAQs and Answers:

Q1: Does this issue affect all Arm-based devices?

A: Yes, this issue affects all Arm-based devices running Windows 11 24H2.

Q2: Is there a permanent fix for these issues?

A: Microsoft has not yet released a permanent fix.

Q3: What can I do if my printer is not working after upgrading to Windows 11 24H2?

A: Try the workarounds mentioned above, such as updating or reinstalling printer drivers.

Q4: Will Microsoft release a fix soon?

A: Microsoft has not provided a timeline for a fix.

Q5: Is there a way to prevent these issues from occurring in the future?

A: Until Microsoft releases a fix, it is recommended to proceed with caution when upgrading Arm-based devices to Windows 11 24H2.

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